

Please reach out to us at and we will contact you. We would like to troubleshoot the issues with you and hopefully resolve them. Thank you for your feedback and we apologize you are having issues with our app. The bank says it’s for customer protection, I guess that means the frustration level would make a criminal give up. In the days of being dependent on quick easy access to your money/account this is the worst app ever. Another new feature is when you go to your credit card transactions you are logged out of the NB/AZ app and will need to log on again (fingerprint or password) if you want to go back. Then when you go back to main page to continue on the app starts all over, it does not pick up where you left off so you will need to memorize the merchant numbers to know where to proceed. It takes many prompts to find a transaction because most are listed by merchant number instead of business name, which takes you into an a journey of several prompts to determine the transaction and reconcile your account.

Usually apps get better for customer use, who knew it would get impossible to use.

Refer to the Digital Banking Service Agreement for more information.Ħ Approvals are currently applicable for businesses who are enrolled in Dual Authorization, where two business users are required to complete certain transactions (one initiator and one approver). Other conditions may apply, such as if the business has enrolled in Dual Authorization for certain transactions. See the Personal or Business Schedule of Fees for fees associated with each service.Ĥ Feature availability for business users is subject to user Entitlements.ĥ User Management and certain administrative capabilities are restricted to Customer System Administrators (CSAs) on the business profile. and are used herein under license.ģ Wire Transfers and ACH Direct Deposit require enrollment in each service.

Zelle and Zelle related marks are wholly owned by Early Warning Services, LLC. mobile number, the mobile number must already be enrolled in Zelle®. In order to send payment requests or split payment requests to a U.S. nor Zelle® offer a protection program for any authorized purchase made with Zelle®. It is recommended that you do not use Zelle® to send money to people you don’t know. Zelle® is intended for sending money to family, friends, and people you know and trust. Available services are subject to change without notice. Standard text and data rates from your mobile phone carrier may apply. See your Zelle® Payment Service Agreement for more details. Transactions between enrolled users typically occur in minutes. checking or savings account required to use Zelle®. Trademarks used are the property of their registered owner and National Bank of Arizona is neither affiliated with nor endorses these companies or their products/services.Ģ U.S. Subject to terms and conditions of the Digital Banking Service Agreement. Please refer to the applicable Rate and Fee Schedule (Schedule of Fees or Service Charge Information). Fees from your wireless provider may apply. Please check with your carrier for details.ġ Mobile Banking requires enrollment in Digital Banking. Have a comment or question? Email us at and data rates may apply. Be connected to Wi-Fi or a mobile internet data service**.Have a compatible mobile device and U.S.Have a deposit, loan, line of credit, or credit card account with NB|AZ.Get added layers of protection with multi-factor authentication.Enable biometric authentication on supported devices.Send, edit, or cancel single or recurring payments.Make payments quickly to existing payees.Dispute transactions and place stop payments.Submit Wire Transfers3, 4 and view transfer history.Send, request, and receive money with Zelle®2 to people you know and trust (Personal).Pay single or multiple recipients at the same time.Make quick transfers and quick payments.Manage finances with an easy-to-navigate display.Managing your finances on the go has never been easier with NB|AZ’s Mobile Banking app1.
